There’s Got To Be A Better Way To Manage Field Work Than “Old School” Paper Forms

Work processes that rely on paper forms are time-consuming and costly. Multiple stakeholders in your organization must pour unnecessary time and energy into completing forms, analyzing them, filing them, and retrieving them when necessary.

In 2013, nearly 60% of companies with field service functions reported that they were still using paper forms, even though survey respondents identified significant problems with paper-based workflows, such as:[1]

  • Costs are too high (29%)
  • Processing times are too long (39%)
  • Unstructured data is growing too fast (29%)

The average cost of managing a paper document through its complete lifecycle is approximately $125 per form, including the costs associated with locating, recreating, and redistributing misfiled documents.  When a document is permanently lost—something that happens every 12 seconds at large organizations—the cost can reach $700 per form.

You know that there’s got to be a better way to do business. You also know that your competitors are exploring options to gain an edge in the marketplace by replacing slow, expensive paper-based processes with mobile technology.

If you don’t keep up with your competitors on key performance metrics, you risk losing customer—or even your entire business. In this context, implementing mobility is not just the right thing to do. It’s absolutely necessary for your organization to stay competitive. Stay tuned to this blog for more helpful information about electronic forms and how they can help you implement much smoother, more efficient mobile workflows.

[1] The Institute of Financial Operations, 5 Steps to the “Paperless Office”, 2013.