Technologies such as automatic vehicle location (AVL) and computer-aided dispatch (CAD) already play an invaluable role in emergency response operations and overall fleet management. However, dispatchers must often toggle between disconnected systems, manually record data, and rely on outdated tools like two-way radio to relay critical navigation information to EMS crews.
This reliance on manual activity to bridge the gaps between disparate systems wastes critical moments during dispatch and often fails to leave a complete and auditable record of events—hindering response times, effective billing, and overall operations.
This white paper explains how integrating AVL and CAD systems with driver behavior monitoring and safety tools, maintenance and back-office functions can dramatically improve the efficiency of your entire EMS organization—creating a seamless process from dispatch to billing.
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